Returns & Exchanges
We want you to love your gorjana jewelry, which is why we offer a 30-day return window for all unworn and pristine items. Please ensure all original packaging is included to receive a full refund or seamless exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid UPS shipping label provided at the end of the return request process.
Pack Your Jewelry
Securely place your items in their original gorjana pouches and boxes, then seal them inside a shipping mailer with the label attached.
Drop Off and Track
Drop your package at any authorized UPS location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing